tHE SERVICES
Hospitality, flexibility and constant support: every stay True Home Experience is designed to give you everything you need, when you need it.
Find out what is always included in your reservation and what extra services you can add to personalize your experience.
The ultimate in comfort, every step of the way.
Book your extra services before arrival and enjoy an exclusive experience designed for those who are not satisfied.
Do you have a question, concern or unforeseen situation? Our team is available every day from 8am to midnight to support you before, during and after your stay. Write us via email or whatsapp, we will respond quickly to find a solution to every need together.
No waiting on arrival, with Online Check-in you can handle all formalities in advance and receive detailed instructions on your smartphone to access the apartment independently, saving time and starting your stay stress-free.
Each apartment is sanitized and sanitized by professional companies, according to the standards required by Italian regulations. You will find clean, tidy and always impeccable environments, ready to welcome you at your best.
Fresh, fluffy sheets and towels to make you feel pampered from the first moment. You will find everything ready. (In line with Italian regulations, linens are provided upon arrival and will not be changed during your stay.)
Equipment: fitted sheet, comforter cover, pillowcases, body and face towels for each guest.
Stable, high-speed connection, ideal for smart working, watching movies or staying connected with whoever you want.
Everything you need to cook on your own: stove, refrigerator, coffee maker, oven and/or microwave, dishwasher*, dishes and cookware.
Perfect for preparing a quick meal or trying your hand at an Italian recipe.
A selection of home and bath essentials: bubble bath, shampoo, complimentary coffee pods, washing machine and dishwasher capsules, toilet paper and kitchen roll.
Travel lighter, you already find it all here.
A comprehensive guide with all useful information about the home, instructions for appliances, and tips for discovering the neighborhood like a true local. To experience living independently, but with the right help.
Each apartment is equipped with a smoke detector, carbon monoxide detector and fire extinguisher to ensure you have a peaceful and safe stay.
Washing machine*, iron and ironing board, hair dryer, blackout curtains, Smart TV: everything you need for a comfortable and functional stay.
*Notall apartments include washing machine or dishwasher: check individual apartment amenities before booking.
The fastest and most comfortable way to reach your apartment. Upon arrival you will find a driver waiting for you with a personalized sign. On departure, he will meet you directly at your doorstep. (subject to availability – service active in Milan, Bologna and Rome)
Don’t drag your bags around town), Convenient and safe solutions to leave your luggage in a storage room near the apartment. Enjoy your free time until the last minute.
Want to arrive earlier or leave more leisurely? If the apartment is available, we can accommodate your schedule (to be booked at least 24h in advance and subject to availability).
All of our accommodations offer contactless check-ins, but for arrivals after midnight there is an additional charge that guarantees overnight assistance: one of our operators will be on call to remotely open the condominium door and give you support if needed.
Reserve parking close to home and leave your car safe.
Even the little ones deserve maximum comfort. If you are traveling with children, we provide a travel crib, (must be reserved 48h in advance and subject to availability).
Start your stay with the toast you deserve. We’ll have a bottle of Italian sparkling wine delivered directly to your apartment to welcome you in the most elegant and sparkling way possible.
Would you like to find the apartment always tidy and want fresh sheets and clean towels even during your stay? Request an extra cleaning service and linen change to always have an extra touch of freshness and comfort. The perfect way to feel like a hotel…but at home.
Book a car in just a few clicks and pick it up directly at the airport. Traveling in comfort is a whole different story.
From reservations at the best restaurants to tickets to exhibitions, events or exclusive tours – we take care of everything. Our concierge service is here to offer you tailored advice and personalized solutions, making your stay even more special.
* As per Italian regulations, cleaning and linen change during the stay are not always available in all apartments. Ask us for info before your stay.
TURNS EVERY STAY INTO A MEMORABLE EXPERIENCE
With True Home Experience every apartment is taken care of down to the smallest detail, every service is designed for your comfort, every experience is an opportunity to make you feel special.
Your journey starts here.
Via S. Marco, 25
by 120€ night
Via Savona, 108
by 100€ night
Viale Romolo, 1
by 120€ night
Via Sambuco, 14
by 180€ night
Corso Como, 8
by 130€ night
Via Giovanni Battista Fauchè, 7
by 170€ night
Via Col del Rosso, 2
by 230€ night
Piazzale Segrino, 1
by 180€ night
Via Gaetano de Castillia, 7
by 150€ night
Via Gaetano de Castillia, 7
by 100€ night
TRUE WORDS, HOME STORIES
From booking to checking in, traveling has never been easier.